You are renting an apartment, but there are some problems with it, You are writing an email to the building manager/owner to complain that the neighbor above you are noisyand the hot water system is not well. And it's not the frst time that the hot water system is not well. You are writing an email to Marvin, the owner of the building, to solve this problem.
●what problems do you encounter
●how you are affected
●how to fix the problems